Shipping policy

Below are the UK delivery options for bicycles, accessories and spares ordered through our website. Each product page displays an estimated production lead time range indicating when the item will be ready to be despatched from our factory.

Please note: We are unable to deliver to PO Boxes, military bases, or international freight forwarders.

UK Delivery Charges

Item	Shipping Option	Cost
Bike*	Home Delivery - unboxed ‘Ready to Ride’	£50
Accessories & Spares	Home Delivery	£6

* Bicycle orders can also include accessories.

Bicycle ‘Ready to Ride’ Home Delivery (UK)

Destination	Estimated Delivery Time	Cost
U.K. Mainland	Delivered within one week once ready.	£50 per bike

Have your bicycle delivered to your home ‘Ready to Ride’ and on a day that suits you. Once your Moulton is ready for despatch, we will contact you to confirm your order and arrange a convenient delivery date.

Your bicycle will be safety-checked at the Moulton factory and delivered in a dedicated cycle courier van. It will arrive unboxed and nearly fully assembled - simply attach the pedals and you are ready to ride.

This service includes:

Personal confirmation: we will call to confirm your order and arrange a named delivery day.
Pre-delivery inspection: every bicycle is fully inspected to ensure it is correctly set up and ready to ride. Please note tyres may show light signs of inspection testing.
Specialist courier delivery: delivered in a dedicated cycle-specific van. Only minimal assembly is required.
Accessories fitted where applicable: optional extras and carriers will be fitted prior to delivery. Separate accessories will be delivered with your bicycle.
Information pack: includes guidance on servicing and future safety checks.

Accessories & Spares Home Delivery (UK)

Estimated delivery times below apply once your item has been made. Production lead times are listed on each product page. In-stock items will be dispatched as soon as possible.

Destination	Estimated Delivery Time	Cost
U.K. Mainland	3-5 working days.	£6

Please Note:

We use carefully selected, reputable couriers to ensure your goods arrive quickly and safely. All deliveries require a signature, so please provide an address where someone will be available to receive the parcel.
Deliveries are generally made during working hours (Monday–Friday, 8am–5pm).
If no one is available to sign for your delivery, the courier may leave the parcel with a neighbour, attempt redelivery, or take it to a local depot. A card may be left with further instructions.

International Delivery

If you are based outside the UK and are interested in purchasing a Moulton product, please contact us with the items you require and your location.

We will either:

Put you in touch with your nearest authorised Moulton retailer; or
Provide a quotation including shipping, duties and taxes where no retailer is available in your country.

If you have any questions regarding delivery, please contact us via our contact form or call us on +44 (0)1225 865 895. Please also refer to our Terms and Conditions of Supply for further information.